“Own” all parts of the listing experience, from first contact to the execution of an accepted offer, delivering a superior client experience through proactive, personal, and effective communication and problem-solving.
Drive time-sensitive, detail-oriented tasks from first contact to offer acceptance for each transaction.
Solve problems with creativity and a sense of urgency.
Work independently and manage multiple listings simultaneously for various agents.
Prepare all listing contracts, ensuring a high level of accuracy and compliance.
Enter all transaction documents into Compass’ internal system (Business Tracker) in a timely manner.
Search through city and state databases to obtain relevant documents.
Order signs, lockboxes, and sign riders to be installed at properties.
Manage and coordinate all aspects of the listing between our internal team, real estate agents, and sellers ensuring a superior client experience.
Work with our team’s marketing department to effectively market all properties, prepare listing signage and schedule all open houses including sponsored brokers open houses.
Assist in the scheduling of all appointments related to the listing of a property. Including but not limited to property visits for staging, photography, videography, contractor estimates, vendor visits and repairs.
Regularly visit properties to check in on progress of repairs, and ensure a timely launch.
Keep the lead Agent updated on the progress of listing preparation and launch.
Input listing information into the MLS and Compass Coming Soon, and track progress for each listing and update necessary information in our CRM and Google Drive as needed.
Send contracts for signatures, help coordinate deposits, and save invoices for closing packets.
Enter data into multiple CRM’s in a timely manner, ensuring accuracy and continuity.
Utilize auto plans and checklists for listing transactions and general administrative tasks.
Prepare presentation materials for all agents as well as client gifts and handwritten cards.
Acquire office supplies, ensuring that necessary supplies are available.
Maintain and build the client/collaborator files within Compass CRM and Google Drive
Ensure commission forms for each transaction in Sisu is accurate (Adding in splits, commission due to Compass, technology fees, etc.)
Assist administrative team with event planning and execution.
Build rapport with clients, agents, vendors, co-brokes, and Compass staff
Required: 1-2+ year(s) in the real estate field, preferably in Listings and/or Operational role
Must be a team player.
Highly organized and flexible with the ability to prioritize multiple projects and meet deadlines, often with frequent interruptions and changing circumstances, in a high-volume, fast‐paced work environment.
Must be VERY detail oriented and organized
Ability to communicate written and verbal information to clients accurately and clearly.
Motivated to serve people and provide excellent customer service.
The ability to simplify a complex process and bring it back to one ultimate goal - a closed home sale and a happy client.
Ability to handle constructive criticism well, and apply learned concepts
Strong critical-thinking skills
Growth mindset: viewing all experiences as opportunities to learn and grow
Computer skills include but are not limited to: Database management systems, Adobe, Microsoft Office/Excel, Google (mail, drive, calendar, Docs, Forms, etc.) Apple iMac programs and software, and MLS.
Experience with other real estate technology preferred
MUST have your own reliable vehicle for transportation as you will travel to properties
